Process layer

Turn AI capabilities into repeatable operations

SmartSpace Flows coordinate AI capabilities, business rules, triggers and integrations into governed, multi-step processes. Teams can move from isolated interactions and manual coordination to repeatable execution inside their Azure tenant.

Built on governed Workspaces

Reuse connected data, permissions and context already in the Workspace

Built for observable operations

Add orchestration, logging, versioning and controlled execution around each process

How they work together

Workspaces package capabilities. Flows coordinate the work.

Workspaces contain governed AI capabilities. Flows connect those capabilities to systems, rules and actions so teams can move from isolated interactions to consistent operational execution.

Product

Workspaces

The governed capability

A Workspace combines connected data, model access, interfaces, permissions and business context around a specific operational need.

  • One governed environment for a business capability
  • Connected data and approved model access
  • Interfaces for users, applications and APIs
Product

Flows

The orchestration layer

A Flow adds triggers, rules, integrations and controlled execution to coordinate one or more capabilities across a business process.

  • Process logic and conditional execution
  • Triggers, scheduling and integrations
  • Repeatable execution across systems and teams

Together: Workspaces provide governed capabilities. Flows connect those capabilities to systems, decisions and actions so work can run consistently inside your Azure tenant.

Flow framework

Composable building blocks for operational workflows

Flows combine configurable steps, defined data inputs and outputs, integrations and custom logic into repeatable processes. Teams can use standard patterns and extend them where specialised requirements exist.

Configurable blocks

Use supported building blocks for common operations, conditions, transformations and connected actions.

Inputs and outputs

Define the data entering and leaving each step so execution remains structured and predictable.

Tools and integrations

Connect external systems, APIs and business tools as part of the operational process.

Custom blocks

Allow engineering teams to add specialised logic or proprietary processing where supported by the platform.

Operational value

Move from isolated AI actions to reliable operations

A useful AI response is not yet an operational process. Flows connect decisions, systems and actions into repeatable execution, with governance and operational controls applied throughout.

Repeatable execution

Run the same governed process consistently without relying on manual coordination.

Multi-system coordination

Coordinate Workspaces, applications, APIs and business systems within one process.

Controlled logic and branching

Apply conditions, approvals, exception paths and process rules to real operational work.

Move into production operations

Turn proven AI capabilities into processes teams can monitor, refine and reuse across the organisation.

Block design

Start with standard patterns. Extend where required.

Common operational patterns are available as maintained platform components. Where requirements fall outside standard patterns, engineering teams can extend Flows with specialised logic and integrations.

Standard approach

Standard building blocks

Configure common workflow steps such as conditional logic, API calls, scheduling, transformations and supported operational actions using maintained platform components.

  • Reduced custom development
  • Faster configuration of common patterns
  • Consistent implementation approach
Technical flexibility

Custom blocks and SDK

Engineering teams can extend Flows with specialised logic and integrations for requirements that fall outside standard patterns.

  • SDK support where currently available
  • Custom extensions for specialised requirements
  • Extend processes without changing the core platform
Flow management

Observe, debug and improve every process

Flows are designed to be monitored and refined as operational requirements change. Teams can inspect execution, identify failures, manage versions and improve proven processes over time.

Execution visibility

View how each process runs and inspect the status of individual steps.

Logging and error handling

Use execution logs and supported debugging tools to identify failures and improve process reliability.

Version control and reusable patterns

Manage controlled changes, retain proven versions and build from validated patterns where supported.

Technical extension

Extend Flows through engineering tools and integrations

Engineering teams can extend operational processes using supported tooling, integrations and custom blocks without changing the core SmartSpace platform.

Developer tools

Build and test custom logic using supported development and integration patterns.

External systems and APIs

Connect Flows to existing applications, APIs, line-of-business systems and event sources.

Controlled extension

Deploy specialised blocks and integrations alongside standard platform components using approved patterns.

Organisational rollout

Prove one process. Reuse the pattern across the organisation.

Begin with one operational process built on governed Workspaces. Once the pattern is proven, teams can adapt it to related workflows while reusing the same integrations, governance and execution model.

Reuse proven patterns

Save and adapt validated process designs for related operational requirements.

Apply consistent governance

Use shared access controls, execution policies and audit patterns across deployments.

Reduce repeated engineering

Build on existing Workspaces, integrations and workflow patterns rather than starting again.

Take the next step

Ready to turn AI capabilities into repeatable operations?

Connect Workspaces, systems, rules and actions into governed processes that run consistently inside your Azure tenant.

Workspaces package capabilities. Flows coordinate execution.